Your Journey to Pre-Apprval begins with Your Credit.
In order to begin your journey and schedule the Game Plan Appointment with your case manager, we will need to collect certain documents from you as well as do a credit pull. Please refer to your Member Playbook binder for a list of those documents and the details regarding this step in your journey.
Letter Response Drop-Off Appointment
During your Game Plan Appointment, if your credit report contained items that need to be removed from your credit report in order to qualify for pre-approval, you were provided with letters to send to either the credit bureaus, credit agencies, or both. You are required to provide the responses or a non response form to our office 30 days from the date the letter was received by the creditor or agency. These scheduled appointments can be found on your "Game Plan" Summary sheet on the right hand side of the page.
Did you receive a response from a credit recovery letter early? Did you miss your Letter Response Drop Off Appointment? To schedule or reschedule a "Letter Response" Drop-Off Appointment, please use the form below.
For assistance, please use the calendars that you see on your right as your guide to schedule.
Credit Builder Class
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